"The N.C. Attorney General's Office ... is planning to crack down on Web cramming, a new scam that has hit small business owners statewide in recent months.

In February, 19 of 25 cramming complaints that reached the attorney general's consumer complaints division were from companies that claimed they were charged for Web sites they didn't order or for Web sites they had canceled after a one-month free trial, data from the division show."
—Karin Schill, "Complaints of Web cramming surface," The News and Observer, April 2, 1999