"Stress-management consultants have identified a new phenomenon as more people using the net become angry and exasperated as they find it too busy or too slow.

Now, the first on-line counselling service to offer practical advice on dealing with "web rage" has been set up. In a survey of 500 internet users, more than one-third said that they felt tense and annoyed after an on-line session."
—Paul Dinsdale, "Internet surfers discover web rage," The Independent, July 19, 1998