Not all creative
crowdsourcing efforts work out the way marketers intend them to, however.
An initiative last year by car maker Chevrolet gave users the online tools to create their own advertisements. Many of the ads pilloried wasteful SUVs, the automotive industry and U.S. President George W. Bush's environmental policies. Nevertheless, Chevrolet kept the satirical entries up on its site.
—Hollie Shaw, "Power of suggestion," National Post, July 20, 2006
Technological advances in everything from product design software to digital video cameras are breaking down the cost barriers that once separated amateurs from professionals. Hobbyists, part-timers, and dabblers suddenly have a market for their efforts, as smart companies in industries as disparate as pharmaceuticals and television discover ways to tap the latent talent of the crowd. The labor isn't always free, but it costs a lot less than paying traditional employees. It's not outsourcing; it's crowdsourcing.
—Jeff Howe, "The Rise of Crowdsourcing," Wired, June 1, 2006