"Beginning this month, participants were invited to be part of Health Calls, a free intervention program designed to eliminate the risky behaviors. 'They can work on any of the risk factors they are ready to change,' Napier said. The intervention is done over the phone, and each employee is assigned a personal health coach. The coach will call the person eight times over a three-to-six-month period to discuss problems or successes. Think of them as fitness cheerleaders, or personal health nags."
—Rebecca Sausner, "Corporations taking steps to improve workers' health," Stamford Advocate, December 20, 1998