"Formed through a management buyout in 1996, Astron squeezed three old-tech printing businesses together and wrought a dynamic new e-business in the process. ... So was there much kicking and screaming from non-technical staff? Mitchell says 'kicking and screaming is a bit dramatic', but admits that there were culture differences which needed careful handling.

'Jargon dyslexia' was one of the main ones, he says, and that was reasonably easy to deal with by making sure everyone felt able to ask questions, and by having people who could 'translate' where necessary."
—Ruth Winchester, "E-Print Firm on a Roll," Computer Weekly, November 23, 2000