"James A. Capo, president of the New York Shipping Association, which represents waterfront employers in labor negotiations with the ILA, said 'smartsizing' is the key issue.

'That's not only having the right number of people. It's having the right number of people with the necessary skills and motivation to do your organization's job efficiently and well.' "
—William Armbruster, "Downsizing Finds Few Fans At Containerization Forum," Journal of Commerce