"Staffs at a few Ritz-Carlton Hotels in the United States will soon be glad to turn down your bed, fluff up your pillow and answer your questions about configuring software.

For that last service, the hotel chain, owned by Marriott International, will offer the use of a 'technology butler,' a staff member whose sole job is to help customers with questions about hardware, software and the Internet."
—Matt Richtel, "Hotel Staff May Include A New 'Technology Butler'," The New York Times